Leading with empathy. (2019, May 16). Retrieved May 20, 2019.

Leaders have a number of ways to become more empathetic, including appreciating the perspectives of others, expanding their own horizons and listening deeply without getting overwhelmed, writes Pamela McLean. “Whether we over-empathize and care too much, or completely miss the opportunity to connect with empathy, the result is similar — we miss the opportunity to build a working relationship,” she writes.